SOLUTION | MINDTICKLE
Healthcare Strategic Account
Management Powered by MindTickle!
For over 25 years, Healthcare Sales Performance has created and implemented sales training in the healthcare and life sciences industries. During this time we have listened to our clients who have consistently expressed challenges with:
- Identifying the skills and behaviors that need to be changed, and
- Executing change management or implementation that ensures good knowledge transfer, manager coaching and reinforcement
This is why we have partnered with sales enablement technology leader MindTickle to develop a specific industry solution to address both issues in the most impactful and cost effective manner.
Below is a brief summary of the trends and best practices that form our solution:
Trends & Best Practices
What we do
HSP and MindTickle help healthcare and life sciences companies HSP increase gross sales, improve team productivity and reduce onboarding and training costs.
We accomplish this through developing, training, coaching and measuring selling behaviors that improve sales results.
How we achieve this
We work with clients to:
- Identify changes in critical selling behaviors that best support corporate objectives
- Develop learning curriculum and training implementation sensitive to culture, timelines and budget
- Leverage sales enablement technology to ensure adoption, behavior change and continuous improvement
Focus on the right behaviours
WHITEPAPER
Read more about the Hospital Salespeople best practices from our Apathy to Action whitepaper.
Leverage the right technology
Coaching Enablement
- Optimize sales manager time by helping them focus on specific behaviors with specific reps
- Enable greater manager reach and coaching pull through with remote coaching and video role plays
- Measure coaching effectiveness
- Develop organizational best practices
Improved New Hire Productivity
- Reduced unproductive time with automated learning paths with things like offline missions, mobile learning, video role plays
- Incorporate corporate training, product training and sales training
- Cultural and business fit tailored to your environment
Better Product Launches, Events and Training Programs
- Improved rep-pull through with pre, during and post communication, training and testing
- Reduced cost and speed of execution with digital delivery and platform ease
- Expand training event value with ongoing engagement for coaching and reinforcement
- Platform capabilities levergable by an “Army of One”
How we engage
| Discovery | Planning & Development | Execution |
|---|---|---|
| Business Objectives Training and Enablement Critical Behaviors and Best Practices Coaching Environment Sales Enablement Technology | Cultural adoption & change management Module selection and customization Coaching, reinforcement and sustainment Technology requirements | User training Communications Technical and program support Business reviews Program adjustment Content development |
Choose Your Healthcare Strategic Account Management Modules
Know the Healthcare Selling Environment
Develop Sponsors in all Spheres of Influence
Influence the Hospital Buying Process
Develop Strategy for Value Based Purchasing
Create and Uncover Trigger Events
Onboard quickly
Reps onboard into an efficient, customized and self-paced onboarding and training process.
HSP and MindTickle tailor the modules to each client’s requirements.
Learn on your phone
We’ve modularized and mobilized Selling to Hospitals so your reps can get the learning they need, when they need it and while they are on the go!
Coach on the fly
Our managers are busy and on the move!
Managers use their mobile phones to enable coaching conversations when and where they need to happen.
Pre-defined coaching forms, with support resources for managers are ready-to-go when you turn on the platform.
Leverage video role plays
Many of our clients span geographies and need ways of coaching their team remotely.
Video role plays are a great way to engage a disperse team, collect best practices and measure coachable behaviors!
We have incorporated video role plays into Selling to Hospitals that you can leverage!
Measure critical behaviors
Now with the combined power of Selling to Hospitals and MindTickle, we can define, train, coach and measure the critical behaviors that we know make hospital sales reps effective!
Track progress of your best practices over time, adjust and correct rapidly.
Coach to performance
Find out what behaviors, training and coaching equate to increased performance by using our pre-built dashboard that you can integrate into salesforce.com, or work with us to develop something custom for your environment.
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